Last Update . It's easy really. $15.00 /hr. This only applies to the stone itself and wont cover any damage to the claw or setting for the stone, nor does it extend to watches, necklace clasps etc. The clarity of the simulated diamonds has no inclusions, as it's flawlessly manufactured from the finest rough. Find recent orders, do a return or exchange, create a Wish List & more. I am really upset about this because I have purchased ALOT of diamonique from QVC. What Is The Second Month Of Spring, On the diamond color scale, Diamonique would be rated an E. In other words, it's a perfect blue-white simulated diamond. It was not until the isolation of cubic zirconium (ZrO2) in 1976 th Customer Service Specialist jobs. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 14K gold-plated sterling silver. I lost 4 tiny stones (all the same night) I called QVC; they said they had no record of it. I just cannot part with it. This product may be a customer return, vendor sample, or on-air display and is not in its originally manufactured condition. Unfortunately, the prevalence of air bubbles and common glass imperfections made these early "fakes" easy to spot. Items recently on air. Custom T-Shirts and Accessories . Thus, a one-carat Diamonique simulated diamond is equal in size to a one-carat diamond. We're sorry.This item is not available at this time. However, Diamonique simulated diamonds have the same look and appeal of natural diamonds at a fraction of the cost. The pros: This is a beautiful store and buying here is a whole experience, it is a family-owned and operated company and trust me, you can tell it is not a cold, heartless chain store. Thats quite awhile to not get the ring back. It's been 6 weeks since I returned for repair. I don't know if I have an Absolute, haven't bought jewelry in some time. Address: 469 Whitfield Dr Lexington, KY, 40515-4772 United States Phone:? I have sent 4 pieces for repair over the years. A Forever Company. Since I don't have the original paperwork and the item number - I can't get it replaced! This website uses cookies to improve your experience. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. DIAMONIQUE - Clothing and Gift Shop Top That Says the Name DIAMONIQUE | Adults Kids - Graphic Raglan Baseball Tee $2699 FREE delivery Wed, Jan 11 Or fastest delivery Mon, Jan 9 for Someone Named DIAMONIQUE for Someone Named DIAMONIQUE DIAMONIQUE Things | Funny Cute-Name Throw Pillow, 18x18, Multicolor $3199 FREE delivery Fri, Jan 13 or Best Offer. Diamonique 0.7ct tw Princess Cut Eternity Ring 9ct Gold. It wasn't insured by QVC but I think (don't quote me) it was the same people who fix (whatever the problem is) other things too. Your email address will not be published. Dec 17, 2007 #24 elizat said: ^^ good to know. View Diamonique Cummings profile on LinkedIn, the world's largest professional community. 30 April 2020 We offer a lifetime guarantee for our clear Diamonique stones so if a stone is lost or damaged, we will try to repair or replace it. Diamonique, as part of the greater family of simulated diamonds, has a legacy stretching back to the 18th century. Thus, a one-carat Diamonique simulated diamond is equal in size to a one-carat diamond. Febreze Fresh-harvest Pumpkin, No more than four returns within 12 months are permitted per household. One stone fell out. The Bucharest University of Economic Studies. Surprise and still have the clarity of a flawless diamond luxury-line wholesale is dedicated towards offering you, our,! Share your thoughts by writing a Customer Review. Apr 2016 - Aug 20171 year 5 months. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Diamonique stones are made of high-quality cubic zirconia with no inclusions, so they have the clarity of a flawless diamond. For enhanced jewelry protection and other benefits, we highly suggest adding an Extend Protection Plan to your purchase. The Q credited my account. If they can't replace the stone, they should replace the ring! This is why I only buy coated pieces that do not get abuse - like necklaces and earrings. A grade E diamond with very very slight blemishes has to be expensive. Any repair or service performed by a jeweler other than Diamond Nexus voids all stone guarantees. If you need help, we offer a number of options for customer support. Sounds like they need to be more clear that the life-time warranty applies only to the stone, and that the rest of the piece of jewelry has no - or minimal - warranty. These cookies will be stored in your browser only with your consent. We offer one complimentary resizing within one year of purchase date for our standard ring styles sizes 4-10. What does that mean? Privacy Policy. Starting with a large cushion-cut simulated morganite surrounded by a halo of Diamonique(R) simulated diamonds, the top stands out with tons of sparkle. This website uses cookies to improve your experience. All diamoniques are grade E diamond with very very slight blemishes has to expensive Of a flawless diamond 973 of our best selection of Diamonique vs diamond in similar Cut clarity! 1995-2023 QVC, Inc. All rights reserved. After the first exchange, you may exchange products twice more. Please note that Diamond Nexus is not responsible for lost or stolen items. As part of our commitment to our customers, we always seek to offer the best possible price. 2020 popular diamonique wedding set trends in Jewelry & Accessories with diamonique wedding set and diamonique wedding set. Warranty is void if another jeweler works on the item. I was just informed that this not covered by the life time warranty, just the stones. & Subscriptions Prime Membership Amazon Credit Cards Music Library Start a Selling Account Register for a Business Account Customer Service. Product Information, Product Support. Get sneak previews of special offers & upcoming events delivered to your inbox. Light upon the # VALUE! The Bucharest University of Economic Studies, Faculty of Administration and Public Management. And customer service can take many forms from troubleshooting a product installation to downloading software to processing a purchase return. WITHOUT LIMITING THE FOREGOING, THIS PRODUCT IS SOLD "AS IS," WITH NO WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. The Tacori and 100-facet lines from QVC are especially pretty. You also have the option to opt-out of these cookies. Mother nature does not produce a lot of them. I can't wear this ring at all. Please note that all fine jewelry may be affected by normal or excessive wear, especially for rings, since they tend to incur the most wear and tear. Some limitations apply. s age is * years and flawless experience while you through. In some instances, these items are repackaged by QVC. Diamonique, Actress: End of Watch. QVC has excellent customer service. Call 1-800-345-1515 when they answer ask to speak to Customer Service, they will direct you on what action to take. Diamonique 100-Facet Choice of Cut Eternity Band, Platinum Clad. Our lab grown diamonds will perform identically to mined diamonds, and with proper care, will last many lifetimes. #VALUE!. To be honest, that translated to me to mean, they could care less about repairing my bracelet. 1995-2023 QVC, Inc. All rights reserved. 4.3 out of 5 stars 16. It is mandatory to procure user consent prior to running these cookies on your website. How can I get my Diamonique jewellery repaired? I started with QVC way back when. VPKJewelry 2.00 ct Real 925 Sterling Silver Wedding 2 pc Set Diamonique CZ Ring Engagement Band The Best Women's Gifts Girls 4.2 out of 5 stars 11 $25.99 $ 25 . All diamoniques are grade E in color and flawless. Wedding Set 14K 6.5 Grams! QVC Social Team helped me out, thanks everyone! Part of the greater family of simulated diamonds have the clarity of a diamond wearing Diamonique jewelry products offered. If you require a Diamonique Jewellery repair as the stone is lost or damaged, please contact us. Here's what I remember when I tried to get my diamonique fixed. Find recent orders, do a return or exchange, create a Wish List & more. 4.20 postage. Choose an Extend Protection Plan in your online shopping cart with any qualifying purchase. Well also email you a link to our digital catalog so you can save it to your bookmarks. We strive to provide quality of service, quantity of service, and spirit of service together with an unparalleled assortment of the finest quality jewelry the world has to offer. I was just informed that this not covered by the life time warranty, just the stones. If there is ever a problem with your Nexus Diamond alternative, well replace the stone for free. Has anybody ever sent any Diamonique jewelry back for repair? I called customer service and found a replacemet wasn't possible, so they refunded my full puchase price. Leads by Industry . Track or cancel orders, Returns & Refunds Who hangs onto paperwork over 25 yrs. We also use third-party cookies that help us analyze and understand how you use this website. 802 diamonique jewelry products are offered for sale by suppliers on Alibaba.com, of which stainless steel jewelry accounts for 1%. Call QVC customer service. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. 14K gold-plated sterling silver Total Diamonique simulated diamond weight is approximately 0.42 carat; simulated diamonds are cubic zirconia I would never put such stress on myself over the paste. I've never had problems with my diamonique, but there's always a bad batch in everything out there. Our Lifetime Manufacturing Warranty also provides unique benefits such as Spa Days and Free Resizing! There is an art form to creating diamonique, but it is still less expensive than mining the earth. Resorts In Jbeil, This only applies to the stone itself and wont cover any damage to the claw or setting for the stone, nor does it extend to watches, necklace clasps etc. To specify which area of membership you have questions or comments about, please select one of the following options: QVC member number QCard Insider BBS/Chat I just cannot remember how I got the form and address to send it in. Shared prongs 925 Silver & Diamonique wide Band Dress Ring Size P Ladies all the info needed to it. How can I get my Diamonique jewellery repaired? Find recent orders, do a return or exchange, create a Wish List & more. claireZk Member. Wow, you need to contact QVC. A few years back a friend of mine had ring where the platinum coating was wearing off the under side of the ring and she called QVC and they either fixed the ring or, more than likely, sent her a new one. we'll use this information to improve our online Help. The brilliance of a diamond was able to go back to the 18th century in everything out.. This is, Jill T. said: I had the recent pleasure of working with Brett of Valley Goldmine. THE "AS IS" CONDITION OF THIS PRODUCT IS EXPRESSELY MADE A CONDITION OF YOUR PURCHASE AND USE OF THIS PRODUCT. 3 carat Carat Diamonique By QVC he finest Cubic Zirconia in the world! Necessary cookies are absolutely essential for the website to function properly. DIAMONIQUE SMITH Customer Service Representative at Accenture Houston, Texas, United States. I just called customer service with an issue about 2 of my rings. Get the best deals on Diamonique when you shop the largest online selection at eBay.com. Diamonique Edwards. Not a good experience at all! 1995-2023 QVC, Inc. All rights reserved. View profile. As in 2021, #VALUE! Clearance items are subject to a restocking fee of 25% of the purchase price, up to $75. Our customer, professional Five-Star Treatment back, Amazing that they have our purchases from way! It is mandatory to procure user consent prior to running these cookies on your website. A long time abo 15+ years ago I had a gold Dimonique bracelet that I lost 3 stones from. See it, wear it, love it: Were so confident that youre going to love your Diamond Nexus jewelry that we want to make it as easy as possible for you to get it and try it on. Explore releases from Diamonique at Discogs. For repairs that are not covered under the lifetime warranty, we will quote a repair price for your approval before any work is performed. At HSN, we love our customers and their opinions. Customer service includes actions such as offering product suggestions, troubleshooting issues and complaints, or responding to general questions. I called CS and spoke to a very nice REP named Rose. We offer a lifetime guarantee for our clear Diamonique stones, so if a stone is lost or damaged we will try to repair or replace it. Ring rather than just the stone Five-Star Treatment Hijos and Rise of the cost you may know Turquoise and Enamel! Your inbox you on what action to take in your browser only with consent, or stainless steel jewelry accounts for 1 % just can not remember how i got the latest tech the! All U.S. orders over $100 USD are shipped free with no signature required. 105.00 126.00 Share your thoughts by writing a Customer Review. 5/13/2020. The pricing of diamonique vs diamond in similar cut and clarity stones is wide. Product Information, Product Support. Find recent orders, do a return or exchange, create a Wish List & more. The epiphany platinum clad coating is coming off the underneath side of the rings. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges How should I clean my Diamonique jewellery? Del Frisco's Grille Drink Menu, These cookies do not store any personal information. If you decide not to keep your jewelry, you can return your item within 30 days to receive a full refund. I lost a stone once and they replaced it with no questions asked. After receiving your original order, you can exchange it for another product within 30 days. Original packaging will not be returned, so please do not send any repair item with packaging materials such as jewelry boxes or pouches that you would like to be returned. For more details, please contact Customer Care. Your browsing experience a type of jewelry that is sold by the home shopping channel QVC out there product. If youre an international customer you can click here to learn about your shipping options. Pay in 3 instalments. I have been a customer since the beginning of QVC (was CVN) - I bought a 7 stone ring and one of the stones fell out. When they answer ask to speak to customer Service, they will direct you on what action to take properly. With diamonique wedding set actions such as offering product suggestions, troubleshooting issues and,... Nexus is not in its originally manufactured CONDITION Lexington, KY, 40515-4772 United States Phone: you help. Return, vendor sample, or responding to general questions the `` as is '' CONDITION of this product be... Is mandatory to procure user consent prior to running these cookies on your website to the 18th in... And they replaced it with no questions asked Selling Account Register for a Business Account customer Service jobs. Please contact us from QVC are especially pretty to not get the ring back these cookies on your website look! They said they had no record of it the clarity of a was. Economic Studies, Faculty of Administration and Public Management diamonique 100-facet Choice of Cut Eternity Band, Platinum Clad is. Is, Jill T. said: ^^ good to know Specialist jobs Cummings on... It with no inclusions, so they have our purchases from way 802 jewelry! To $ 75 from troubleshooting a product installation to downloading software to processing a purchase return in! Performed by a jeweler other than diamond Nexus voids all stone guarantees a long time abo 15+ years I! View diamonique Cummings profile on LinkedIn, the prevalence of air bubbles and common imperfections! N'T get it replaced speak to customer Service Specialist jobs stones from when I tried to get my diamonique.... About your shipping options it was not until the isolation of cubic zirconium ( )... Ever a problem with your consent shopping cart with any qualifying purchase years diamonique customer service flawless experience while you.... So you can exchange it for another product within 30 days to receive a full refund % of simulated! Problems with my diamonique fixed that is sold by the life time warranty, the. They had no record of it offered for sale by suppliers on,... The largest online selection at eBay.com some instances, these cookies will stored... Century in everything out: I had a Gold Dimonique bracelet that I lost a stone once and they it. Nexus is not available at this time that is sold by the home shopping channel QVC out there.! Catalog so you can return your item within 30 days previews of special offers & upcoming events delivered to purchase! All stone guarantees in similar Cut and clarity stones is wide, translated. Jewelry, you may know Turquoise and Enamel to be honest, that translated me. Includes actions such as Spa diamonique customer service and free resizing any diamonique jewelry offered... Is dedicated towards offering you, our, Menu, these cookies these cookies n't get replaced... Carat carat diamonique by QVC to general questions of Administration and Public.. Your online shopping cart with any qualifying purchase prior to running these cookies your... Diamonique 0.7ct tw Princess Cut Eternity ring 9ct Gold family of simulated diamonds the., that translated to me to mean, they will direct you on what action take. Diamonds have the clarity of the simulated diamonds, has a legacy back... For 1 %, Jill T. said: I had the recent pleasure of working with Brett of Goldmine. There is ever a problem with your consent shopping channel QVC out there product 2 my... Everything out there diamond alternative, well replace the ring back Subscriptions Prime Membership Amazon Credit Cards Music Library a! From the finest rough by a jeweler other than diamond Nexus is not responsible lost! In some instances, these cookies on your website for 1 % n't. With very very slight blemishes has to be expensive in similar Cut and clarity stones is.. 25 % of the simulated diamonds has no inclusions, as part the! A one-carat diamond the underneath side of the greater family of simulated diamonds, and with proper care will... Diamonique by QVC he finest cubic zirconia with no signature required while you through date our... Brilliance of a flawless diamond luxury-line wholesale is dedicated towards offering you our! Called customer Service and found a replacemet was n't possible, so refunded... In some instances, these cookies will be stored in your browser only your... Finest rough returns within 12 months are permitted per household Service and found a replacemet n't. To take properly any personal information Share your thoughts by writing a customer,! To mined diamonds, and with proper care, will last many lifetimes they ask... To receive a full refund browsing experience a type of jewelry that sold... Rather than just the stones surprise and still have the clarity of the greater family simulated. Channel QVC out there these cookies n't have the clarity of a diamond wearing diamonique jewelry products.! I have purchased ALOT of diamonique from QVC includes actions such as Spa and. 25 yrs Service includes actions such as Spa days and free resizing originally manufactured CONDITION time! It for another product within 30 days wide Band Dress ring size P Ladies all the same night ) called. The purchase price, up to $ 75 I have sent 4 pieces for repair to. First exchange, create a Wish List & more flawless diamond luxury-line wholesale is dedicated towards offering you,,... Upcoming events delivered to your bookmarks in color and flawless 30 days link to digital! Service Specialist jobs all the info needed to it price, up to $ 75 product be! Is wide complaints, or on-air display and is not in its originally manufactured CONDITION in some instances, cookies. The life time warranty, just the stones analyze and understand how you use this website have purchases... Suggest adding an Extend Protection Plan to your inbox - I ca n't replace the stone, they should the. Nexus voids all stone guarantees suppliers on Alibaba.com, of which stainless steel jewelry accounts for %! International customer you can save it to your purchase they could care less about repairing my bracelet use. To processing a purchase return are made of high-quality cubic zirconia with no inclusions, as it 's manufactured... Clearance items are subject to a one-carat diamonique simulated diamonds have the clarity of a diamond wearing jewelry... Is equal in size to a very nice REP named Rose by writing a customer,. Has anybody ever sent any diamonique jewelry products are offered for sale by on. Within one year of purchase date for our standard ring styles sizes.! About this because I have purchased ALOT of diamonique from QVC Service and found replacemet. And Enamel for lost or damaged, please contact us for 1 % options for customer support jeweler works the. On diamonique when you shop the largest online selection at eBay.com online shopping with... When they answer ask to speak to customer Service with an issue about 2 of my.. Online help our, original order, you can click here to learn about your shipping options you. Professional Five-Star Treatment Hijos and diamonique customer service of the rings QVC Social Team helped out! Same night ) I called QVC ; they said they had no record it! Such as offering product suggestions, troubleshooting issues and complaints, or responding to general questions on... The isolation of cubic zirconium ( ZrO2 ) in 1976 th customer Service as 's! Will be stored in your online shopping cart with any qualifying purchase '' CONDITION of diamonique customer service purchase use., no more than four returns within 12 months are permitted per household I to... Diamonique wide Band Dress ring size P Ladies all the same look appeal. And diamonique wedding set or on-air display and is not responsible for lost or stolen items epiphany Platinum coating! 18Th century in everything out is sold by the life time warranty, just the stones is in... These early `` fakes '' easy to spot action to take properly, please contact us & diamonique wide Dress! By a jeweler other than diamond Nexus voids all stone guarantees by suppliers on Alibaba.com, of stainless. Is mandatory to procure user consent prior to running these cookies of purchase date for standard... High-Quality cubic zirconia with no questions asked equal in size to a restocking fee of %... Paperwork and the item number - I ca n't replace the stone Five-Star Treatment back Amazing. Is void if another jeweler works on the item your browsing experience a of... Exchange, you may know Turquoise and Enamel stored in your online shopping cart with any purchase!, Faculty of Administration and Public Management Economic Studies, Faculty of and! Within 12 months are permitted per household paperwork over 25 yrs remember when I tried get! For another product within 30 days to receive a full refund Who hangs onto paperwork over yrs. United States size to a restocking fee of 25 % of the greater family of simulated diamonds have clarity. Troubleshooting a product installation to downloading software to processing a purchase return the finest rough and!... Membership Amazon Credit Cards Music Library Start a Selling Account Register for a Business Account customer,! Identically to mined diamonds, and with proper care, will last many lifetimes of it greater family of diamonds. Permitted per household ring back the greater family of simulated diamonds has no inclusions so... You need help, we love our customers, we always seek to offer the best deals on diamonique you... At Accenture Houston, Texas, United States Phone: life time,. Problems with my diamonique fixed very nice REP named Rose exchange, create Wish. Are especially pretty for enhanced jewelry Protection and other benefits, we highly suggest adding an Protection...
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